Low-cost assistive technology, supporting note.
Fill in the blanks and send this to your planner, Local Area Coordinator, or plan manager to support claiming Hai Helper under your NDIS plan.
Subject
Low cost assistive technology — supporting note
Participant name
NDIS number
Date
What the item is: Hai Helper, a subscription app that helps me access, understand and keep track of the information in my NDIS plan. Cost: $25 a month, $68 a quarter or $250 a year, with a 30 day free trial.
Why this meets the reasonable and necessary criteria
Relates to my disability
My disability affects [for example: my memory, my ability to process and hold onto written information, my ability to keep track of tasks and dates, my communication]. This makes it hard for me to [for example: understand what is in my plan, keep track of my budget, remember what I have claimed, know what I can do next].
Helps me work towards my goals
It links to my goal of [for example: building my capacity to self manage, increasing my independence, improving my daily living skills].
Helps me work, study and take part in social activities
[If relevant: for example, understanding my budget frees up time and energy I can put toward work, study, or community activities, rather than spending it on paperwork.]
Value for money
At $25 a month it is low cost and sits well under the low cost assistive technology threshold. It helps me manage my supports independently, which reduces how much help I need from others to understand my plan.
Likely to be effective and beneficial
Hai Helper presents my plan information in plain, accessible language, tracks my budget in a way I can follow, and lets me ask questions about my own plan in a chat. It reduces the cognitive load of managing my supports so I can stay in control of my plan.
Works with my mainstream supports and network
It does not replace or duplicate any of my existing supports. It sits alongside my coordinator, my plan manager, and my clinicians, and gives me clearer information to bring to those conversations.
NDIS support, not a replacement support
Hai Helper is a registered NDIS provider. It is assistive technology for communication and information support, not a substitute for a funded support or service.
How it helps, in practice
It shows me what is in my plan. It does not make decisions for me, and it does not replace my coordinator or clinician.
Signed (participant or clinician)
This note is general supporting information. It is not personal NDIS or financial advice. Speak with your planner, Local Area Coordinator, or plan manager about your own plan.